For you to get the most out of using our website, Te Hiringa
Hauora|Health Promotion Agency, “we" or "us" need to collect some personal
information about you. We will protect your personal information, and will only
collect, use, store, and share it in accordance with the Privacy Act 2020,
including (where applicable) the Health Information Privacy Code 2020.
- what information is collected by us through your use of our website;
- how your information will be used, stored, and shared; and
- how you can access and change your personal information.
- we collect personal information about you, including any information that is
emailed through to us and use it to provide you with the services you have
asked us for;
- we share your information with our internal staff members who have
authorisation to access it; and
- we store your information securely and will protect it from unauthorised
access, use, modification, or disclosure.
website. Your use of this website means that you accept and agree to the terms
if we want to collect more information about you or use or share your
What personal information we collect
- Any information you share in the emails you send to our email address.
- Aggregated, anonymous information about visitors to our website.
- Anonymous and aggregated information about visitors to our website including
website usage statistics.
How we use your information
The personal information we collect from you via our website
will be used to provide you with the services you have asked us for.
We may use anonymous and aggregated information that we
collect about visitors to our website so that we can analyse, evaluate, and
improve the website. For more information, see below under the heading Use
of cookies and tracking technologies.
Will my information be shared with anyone
We may share the personal information that we collect about
you as follows:
- when we need to give some employees, contractors, agents and advisers access
to the information you provide us to ensure that our website works properly.
This includes our providers that host or maintain data centres where your
information is processed or stored, or that operate service platforms and
other infrastructure and systems on our behalf; and
- as otherwise permitted by the Privacy Act 2020 and where applicable, the
Health Information Privacy Code 2020.
We may share anonymous and aggregated information about
visitors to our website with public sector health agencies and other
organisations and individuals that have an interest in our organisation.
How is my information stored?
We take your privacy seriously and will take all reasonable
steps to ensure that your personal information is stored in a secure environment
and protected from unauthorised access, use, modification or disclosure.
We store our data (including your personal information) on a
secure Microsoft Azure cloud platform and we use Microsoft Office 365
applications. We protect our data with all reasonable technical and process
controls. We retain personal information in compliance with the requirements of
the Public Records Act 2005.
We store our data, including your personal information, on a
secure cloud platform using Microsoft Office 365 applications. We protect the
data with all reasonable technical and process controls. We retain personal
information in compliance with the requirements of the Public Records Act 2005.
How long is my information held?
We will only hold your personal information as long as it is
required for the purposes for which the information may lawfully be used.
Where any information (which may include personal information)
provided to us through our website constitutes a public record, it will be
retained as required by the Public Records Act 2005.
Exercising your privacy rights and complaints
You can ask us to provide you with the information we hold
about you and request corrections to it. If we have a good reason for refusing a
request for correction, you are entitled to ask that a statement be attached to
the information that the correction that was requested was not made.
If you have any complaints, questions about our privacy
practices or procedures please contact us. We may be able to clarify the need
for it or work with you to alter it. We will do our best to respond to all
reasonable requests in a timely manner.
Te Hiringa Hauora
PO Box 2142
Contact the Privacy Commissioner
If you are not satisfied with our response to any
privacy-related concern or you’d like more information on the privacy laws in
New Zealand and contact details for the Office of the Privacy Commissioner,
please visit the Privacy
Cookies and tracking technologies
technologies. For more information and instructions on how to switch off cookies
This website collects statistical information which is used
for making the site faster and easier to use. Information from your visit is
combined with the data from all site visitors and presented as statistical
information on overall site use. To do this, the website uses "cookies" and
other tracking technologies
A "cookie" is a file that our webserver may send to your
computer when you access this website. This file is then stored on your
collection technologies to make your use of the website easier by allowing it to
provide better service, customise websites based on consumer preferences,
compile statistics, analyse trends, and otherwise administer and improve this
website. Certain features of the website may not work without use of passive
information collection technologies.
The website uses "session" cookies. Session cookies are
temporary bits of information that are erased once you exit your web browser
window or otherwise turn your computer off. Session cookies are used, for
example, to improve navigation on this site, and to collect aggregated
The website may use "persistent" cookies: Persistent cookies
are more permanent bits of information that are placed on the hard drive of your
computer and stay there unless you delete the cookie. Persistent cookies store
information on your computer for a number of purposes, such as helping to
determine what areas of the website visitors find most valuable, and customising
the website based on your preferences on an ongoing basis. The website server
only knows that an unidentified visitor with your cookies has returned to the
website and not any personally identifiable information.
The website may use "web beacons" (also known as internet
tags, single-pixel GIFs, clear GIFs, anonymous identifiers and invisible GIFs):
a web beacon is a tiny graphic on a web page or in an email message that is used
to track pages viewed or messages opened. Web beacons tell the website server
information such as the IP address and browser type related to the visitor’s
computer. Web beacons may be placed on online advertisements that bring people
to hpa.org.nz and on different pages of the website. Web beacons provide us with
information on how many times a page is opened and which information is
The website uses both First Party and Third Party web beacons
and cookies. Third Party web beacons and cookies are used for the purpose of
marketing this website to people that may find benefit from the services
included on the website.
and other tracking technologies
You can choose to enable or disable the use of some cookies
and other tracking technologies on this website. Cookies that are necessary to
the operation of this website and for the provision of the services you have
requested will continue to function regardless of whether you have provided
consent. Other types of cookies and tracking technologies will be turned off
until you provide explicit consent. As a result, the functionality of hpa.org.nz
may be reduced until you choose to provide explicit consent.
Some Internet browsers allow you to limit or disable the use
of cookies and other tracking technologies. Please refer to the information
provided by your Internet browser for instructions on how to do so (generally
found under a "Help" menu).
You can opt-out of any of the Google Analytics Advertising
Features by going to https://tools.google.com/dlpage/gaoptout/ which
is where users can download the Google Analytics Opt-out Browser Add-On.
You can also opt out by going to Google Ad Settings, which
allows users to turn off the amount and type of data you are sharing.
More information about opting out can be obtained from https://www.networkadvertising.org/choices/
Other tracking technologies
The following Google Analytics Display Advertising Features
are enabled for this website:
- Remarketing with Google Analytics
- Google Display Network Impression reporting
- Google Analytics Demographics and Interest reporting
- DoubleClick Platform integrations.
The following Adwords Features are enabled for this website:
- Affinity audiences
- Custom affinity audiences.
- Similar audiences
- Demographic and location targeting.
This means that this website is enabling Google Analytics to
collect data about traffic to this site through cookies and anonymous
identifiers in addition to data collected through standard Google Analytics
If you would like to learn about Google’s use of personal
Use of HotJar
We use Hotjar in order to better
understand our users’ needs and to optimize this service and experience.
Hotjar is a technology service that helps us better understand
our users’ experience (e.g. how much time they spend on which pages, which links
they choose to click, what users do and don’t like etc.) and this enables us to
build and maintain our service with user feedback.
our users’ behaviour and their devices in particular a device’s IP address
(captured and stored only in anonymized form), device screen size, device type
(unique device identifiers), browser information, geographic location (country
only, preferred language used to display our website).
Hotjar stores this information in a pseudonymized user
profile. Pseudonymization is a data management and de-identification procedure
by which personally identifiable information fields within a data record are
replaced by one or more artificial identifiers, or pseudonyms. Neither Hotjar
nor Te Hiringa Hauora will ever use this information to identify individual
users or to match it with further data on an individual user. For further
You can opt-out to the creation of a user profile, Hotjar’s
storing of data about your usage of our site and Hotjar’s use of tracking
cookies on other websites by following this opt-out
Use of Monsido
Monsido is a monitoring and automation tool used to help
improve the website’s user experience and functionality through Web
Accessibility, Content Quality Assurance, Data Privacy and Performance among
other utilities. We primarily use Monsido to help in the optimisation of our
websites to provide users with a better experience.